On Thursday afternoon, it said it had "implemented a solution" that had addressed the issue, and customers could "feel confident" calling Triple Zero.Taylor argued on Thursday that Henderson was doing her job as Coalition communications spokesperson and that her actions were not illegal."If [Communications Minister Anika Wells] hadn't been absent for seven hours, Sarah wouldn't have had to do these things," Taylor said."These actions were not illegal and they were made necessary by complete and utter failure from this minister and that should be the focus of the press, and it should be the focus of the nation."The senator insisted she was within her rights to make the test calls on Thursday morning."I was simply, as the shadow minister for communications, making those initial calls to work out whether the .. I just don't know why anybody would do that, but I'd certainly say nobody should follow her example."Telstra's chief financial officer Michael Ackland said on Thursday that Telstra had completed more than 630 welfare checks during the outage for people who had called Triple Zero but failed to be connected.Ackland said 230 had reported via SMS that they did not require a further response, 402 required follow-up calls and 170 of those were passed on to police.Opposition regional communications spokesperson Anne Webster defended Henderson's conduct, saying the test calls were necessary."She's the shadow minister, she needs to know whether it works or doesn't work ..